Features on my website

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Today I would like to focus on the features, which I am using on my e-commerce website.

1. Visitor analytics

Visitor analytics panel (Author's work)

 

This feature will help me with tracking the user activities on my website. By doing research about the users activities on my website I will be able to make improvements or update my stock.

2. Social media accounts

Social media icons (Author's work)

 

I decided to create an Instagram account of my brand. By following it, my customers will receive information about new products, discounts etc. I added the link to my blog as well.

3. Contact form

Contact form (Author's work)

 

The contact form is one of the way how the customer can contact me. In my FAQ I recommend to use this way of communication in case of any issues with order etc. Contact form is connected with my email.

4. Search bar and search results page

Search results (Author's work)

 

Essential feature of every e-commerce website. It allow the user to find the choosen item easier.

5. Live chat

Live chat (Author's work)

In my opinion, a very useful feature, which allows the customer to ask the question and receive the answer immediately. The way of contacting me, which is recommended in case of the questions about sizes, availability of products etc.

6. FAQ


 

As mentioned in one of the previous posts, FAQ contains the answers for frequently asked questions.

7. Wix Forms & Payments

Checkout payment (Author's work)

I use this feature to process the payments from my customers.


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