Essential features of an e-commerce website, advantages and disadvantages.
Essential features
According to Smith (2020), the most important aspect of the e-commerce website is to provide good functionality and features. Moreover, he mentioned that the most important features of an e-commerce website are:
- Promotion and discount code tool
- Easy to use the checkout
- Email marketing tools
- Multiple payment options
- An integrated blog or articles section
- Content management capabilities
- Reporting tools and custom report features
- The ability to add new features
- Good SEO
Advantages of e-commerce
Pillemer (2020) points out that e-commerce presently, in terms of a global pandemic is more important than ever. Furthermore, the author highlights e-commerce advantages such as:
- lower costs for customers and businesses
In compare to traditional stores, e-commerce companies do not have to spend money on maintenance the bildings, which means, they can offer more attractive prices for customers.
- a wide range of products for customers
- more information about the products for customers
A popular feature on e-commerce websites is a page with product information and reviews from other customers, which can help with making good choices.
- open 24/7
Customer can do shopping whenever he wants. The business owner has 24/7 potential income.
Disadvantages of e-commerce
On the other hand, Ferreira (2019) points out the disadvantages of e-commerce, which are:
- possible websites crashes
During a crash, customers are not able to buy anything or even display the website, which means loss of potential income for a business owner.
- costumers can not try the product before buying
- a large number of competitors
Presently it is difficult to gain the customers because a large number of people is launching their own online businesses.
References:
Ferreira, N., 2019. 20 Advantages and Disadvantages of Ecommerce | Oberlo. [online] Oberlo.co.uk. Available at: <https://www.oberlo.co.uk/blog/20-ecommerce-advantages-and-disadvantages> [Accessed 5 February 2021].Pillemer, N., 2020. 10 Advantages of E-Commerce for Consumers & Businesses – Become. [online] Become.co. Available at: <https://www.become.co/blog/ecommerce-advantages-consumers-businesses/> [Accessed 5 February 2021].
Smith, J., 2020. A Comprehensive List of Must-Have Ecommerce Website Features. [online] Outerboxdesign.com. Available at: <https://www.outerboxdesign.com/web-design-articles/ecommerce_features> [Accessed 5 February 2021].
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